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Client Services Support Specialist

2 months ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time
Job Description

**Job Title:** Client Services Support Administrator

**Job Type:** Full-time

**Company:** Service Service Employment Agency Limited

**Location:** Remote (Flexible)

**Job Category:** Administrative & Support Services

About the Role

We are seeking an experienced Client Services Support Administrator to join our team. As a key member of our support staff, you will provide exceptional administrative support to our financial services team, ensuring seamless day-to-day operations and exceptional client service.

Key Responsibilities
  1. **Client Support:** Provide proactive support to clients, ensuring their needs are met and exceeded.
  2. **Administrative Tasks:** Manage client files, process transactions, and maintain accurate records.
  3. **Technical Support:** Assist financial advisors and other team members with technical queries and issues.
  4. **Communication:** Develop and maintain effective communication with clients, advisors, and internal stakeholders.
  5. **Process Improvement:** Identify areas for process improvement and implement changes to enhance efficiency and productivity.
  6. **Compliance:** Ensure adherence to regulatory requirements and company policies.
  7. **Training and Development:** Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements
  1. **Experience:** Minimum 2 years' experience in a financial services or administrative support role.
  2. **Skills:** Strong administrative and technical skills, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.
  3. **Knowledge:** Familiarity with financial services solutions, regulatory requirements, and compliance standards.
What We Offer
  • **Competitive Salary:** A competitive salary and benefits package.
  • **Flexible Working:** A flexible working arrangement, including remote work options.
  • **Professional Development:** Opportunities for ongoing training and professional development.
  • **Supportive Team:** A supportive and collaborative team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for delivering exceptional client service, please submit your application.