Customer Support Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities
- Provide timely and effective support to customers via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
- Meet or exceed performance targets and quality standards
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Basic knowledge of financial services and products
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading financial institution
About Us
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
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