Customer Support Representative

3 weeks ago

Coventry, Coventry, United Kingdom MSX International Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at MSX International. As a key member of our Helpdesk team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities

  • Provide timely and effective support to clients via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction
  • Document and track customer interactions and issues
  • Participate in ongoing training and development to stay up-to-date on product knowledge and industry trends

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic knowledge of computer systems and software applications
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Working Conditions

  • 40 hours per week
  • 6-month fixed contract
  • Flexible working arrangements, including remote work options

  • Customer Support Representative

    4 weeks ago

    Coventry, Coventry, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    Customer Support RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    Customer Support RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    About the RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels, including chat and social...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    About the RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels, including chat and social...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    Customer Support RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Support Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom MSX International Full time

    Customer Support RoleWe are seeking a skilled Customer Support Representative to join our team at MSX International. As a Helpdesk Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    7 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    7 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Customer Service RepresentativeFireAngel Safety Technology is a leading provider of home safety products, and we're seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for managing customer calls, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our customer services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our customer services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.Key...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing orders, checking stock availability, and liaising with transportation.Key...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing orders, checking stock availability, and liaising with transportation.Key...

  • Customer Service Representative

    5 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our customer services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.Key...

  • Customer Service Representative

    5 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our customer services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.Key...

  • Customer Service Representative

    1 week ago

    Coventry, Coventry, United Kingdom Sitel Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Sitel. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients' customers.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone, email, and live chat.Resolve customer...