Administrative Coordinator

4 days ago


Manchester, United Kingdom The Portfolio Group Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at The Portfolio Group. As an Administrative Coordinator, you will play a crucial role in supporting our team of field-based professionals by coordinating appointments, optimizing travel routes, and maximizing productivity.

Key Responsibilities
  • Confirm scheduling of consultants' diaries four weeks ahead, aligning with targets set by the Regional Manager.
  • Prioritize critical health & safety visits and ensure efficient backfilling to optimize productivity.
  • Utilize geographical planning to minimize travel time for consultants.
  • Confirm all appointments by close of business every Wednesday for the week ahead.
  • Collaborate with the Team Leader to review schedules and provide feedback on high-mileage appointments.
  • Proactively backfill canceled appointments and reschedule them for the next available date.
  • Coordinate consultant availability, holidays, training, and birthdays to prevent scheduling conflicts.
  • Act as a liaison between consultants and management, escalating any scheduling issues as needed.
Requirements
  • Strong negotiation skills to coordinate appointments effectively.
  • Ability to multitask and prioritize tasks efficiently.
  • Proficient in problem-solving to address scheduling conflicts.
  • Excellent customer service skills to interact with clients professionally.
  • Geographical awareness to optimize travel routes.
  • Ability to maintain and build internal relationships with team members.


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