Events Sales Coordinator

4 weeks ago

City of London, United Kingdom Leonardo Royal Hotel St Paul's Full time

Be Yourself - Be Leonardo

At Leonardo Royal Hotel St Paul's, we are seeking a Cluster Meeting & Events Sales Coordinator to enhance our exceptional team in the Meetings and Events sector. We are in search of a motivated, authentic, and approachable individual who takes pleasure in working within the hospitality industry and aims to deliver outstanding service to our guests, ensuring they have an unforgettable experience.

As a Cluster Meeting & Events Sales Coordinator, your responsibilities will include:

Key Responsibilities:

  • Overseeing all facets of the Meetings & Events department.
  • Maximizing the profitability of events through effective cost management and supplier negotiations.
  • Upholding consistent service standards to guarantee guest satisfaction while fostering a workplace that reflects our organizational values.

Essential Qualities:

  • Self-motivated and confident in all guest interactions.
  • Ability to prioritize tasks and delegate effectively while providing training and support.
  • Courteous and focused on delivering a consistently high standard of service.
  • Detail-oriented and driven by standards.
  • Capability to multitask in a dynamic environment.

Daily Duties:

  • Manage all inquiries related to meetings and events, whether received via various communication channels.
  • Update the system with accurate and relevant information and generate necessary reports to assess progress and opportunities.
  • Ensure timely distribution of function sheets to relevant departments, paying close attention to detail.
  • Handle daily conference billing and address any queries regarding charges.
  • Process brochure requests and ensure clients receive all necessary information.
  • Maintain organized files for confirmations and relevant details.
  • Participate in weekly revenue and operations meetings, ensuring all figures are current.
  • Identify and pursue new sales leads under the guidance of the Sales Manager.
  • Address complaints in a friendly and efficient manner to ensure guest satisfaction.
  • Lead site inspections with professionalism.
  • Familiarize yourself with sister hotels for potential cross-selling opportunities.
  • Implement the company's customer relations policy and communicate hotel services effectively.
  • Maintain high standards of personal presentation.
  • Engage in training and personal development activities aimed at enhancing performance.
  • Adhere to standard operating procedures for the department.
  • Keep work areas tidy and report any hazards or incidents to management.

Why Work With Us: Experience practical training, development, and career progression within a dynamic and rapidly growing organization. If you aspire to build a career in hospitality, we offer excellent programs to support your journey towards a successful future.

Benefits of Employment:

  • Diverse and engaging work environment.
  • Flexible working hours to promote work-life balance.
  • Collaborate with friendly colleagues in a positive culture.
  • Celebrate milestones with birthday cards and events.
  • Work for a respected brand that prioritizes employee development.
  • Opportunities for relocation and career advancement across multiple locations.
  • Smart uniform provided.
  • Meals provided during shifts.
  • Participate in monthly engagement activities.
  • Annual charity event to support the community.
  • Access to numerous training courses.
  • Employee of the month recognition with bonuses.
  • Earn points through Leo Points for personal rewards.
  • Discounted rates for hotel stays for you and your friends and family.
  • 28 days of holiday entitlement, increasing with service.
  • Comprehensive benefits package including pension scheme and wellbeing support.

AMRT1_UKCT

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