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Catering Operations Supervisor

2 months ago

Southampton, Southampton, United Kingdom ESS Full time
Culinary Services Coordinator

We are seeking a skilled Culinary Services Coordinator who is dedicated to delivering outstanding cuisine and exceptional customer experiences. This role involves overseeing all catering and service operations within the Defence sector on a full-time basis, contracted to 36 hours per week.

As a Culinary Services Coordinator, your primary responsibility will be to ensure the seamless operation of our kitchens and service areas, contributing to remarkable dining experiences. In return, you will have the chance to advance your career in catering with a company that values its employees, embraces diversity, and acknowledges those who exceed expectations.

We offer a comprehensive benefits package, which includes:

  • Free meals to support your well-being
  • Complimentary onsite parking
  • Exclusive travel discounts with various providers
  • Grocery discounts at major retailers
  • Access to a Digital GP and additional healthcare benefits
  • Discounts on cinema tickets
  • Regular updates on available discounts and savings
  • Cash rewards for spending with a variety of brands
  • Wellness and fitness classes at no cost
  • Sharing of discounts with friends and family
  • Contributory pension scheme
  • Opportunities for career development through training programs

Your typical work schedule will be:

  • Monday: Full-time (Days)
  • Tuesday: Full-time (Days)
  • Wednesday: Full-time (Days)
  • Thursday: Full-time (Days)
  • Friday: Full-time (Days)
  • Saturday: Off
  • Sunday: Off

Key responsibilities include:

  • Preparing high-quality meals to meet our standards
  • Leading culinary and service teams to ensure exceptional food and service delivery
  • Managing catering operations, including inventory control and budget oversight
  • Regularly communicating with management to track performance metrics
  • Upholding the brand image of the company
  • Identifying new food concepts to enhance service offerings
  • Facilitating communication between customers and service teams to exceed expectations
  • Training and supporting team members to help them excel in their roles
  • Ensuring compliance with Health & Safety regulations across all operations.

The ideal candidate will possess:

  • A passion for quality food and outstanding customer service
  • A minimum of two years of experience in catering
  • Experience in a supervisory role within a similar environment
  • Relevant qualifications such as NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • A Basic Food Hygiene certificate
  • Strong financial management skills
  • Excellent communication and organizational abilities
  • A proactive and motivated approach to professional development.

As part of the ESS team, you will contribute to the success of our operations within the Defence, Government, and Energy sectors. We pride ourselves on providing excellent customer service and seek individuals who share this commitment.