Warehouse Operations Manager
1 month ago
About the Role:
We are seeking a highly motivated and experienced Warehouse Supervisor to join our team at Frasers Group. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse, ensuring efficient and effective inventory management, and driving continuous improvement in our supply chain processes.
Key Responsibilities:
- Direct line management and coaching of Warehouse Operatives/Trainee Supervisors, including 1:1s to discuss performance vs expectation and identifying SMART goals when performance is not met.
- Working with the Section Manager for your department to monitor delivery to plan and key areas for improvement.
- Driving performance on key metrics to ensure an efficient warehouse operation that can fulfill customer web and store demand on time and in full.
- Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures.
- Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
- Providing detail when daily/weekly targets are not met and creating a plan to bridge.
- Partnering with other key stakeholders to ensure all strategic activity is on track and supported.
- Supporting the successful implementation of culture change and turnover reduction.
Requirements:
- Experience in Warehousing, Logistics, or Supply Chain.
- High potential for people and change management.
- Good systems skills.
- Customer-focused approach to operational management.
- Resilient, flexible, and approachable.
- Problem-solving ability in a fast-paced business.
What We Offer:
Along with a competitive salary and benefits package, we offer a wide range of perks for our colleagues, including:
- Frasers Champion - a peer-nominated scheme where 8 winners receive double their pay for a month.
- Fearless 1000 - a bonus scheme where the top 1000 performers receive unprecedented bonuses.
- Frasers Festival - an annual celebration for Head Office and Retail Staff.
- CEO Sessions - quarterly opportunities for employees to connect with our CEO and leadership team.
- Retail Reconnect - a program to help employees understand our business, product, and customers.
- Frasers Fit - a wellbeing program offering free gym classes and discounted memberships.
- Retail Trust - a charity providing free access to wellbeing support, including a 24-hour helpline and counselling.
How to Apply:
Our Recruitment Team will be reviewing applications, and all candidates will receive a response, whether successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter.
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