Mobility Assistance Specialist
3 weeks ago
Position Overview: This role involves a permanent full-time commitment, operating on a 3 on 3 off schedule. Flexibility is essential, with shifts starting as early as 4 AM and concluding as late as 2 AM.
Core Responsibilities:
- Welcome and assist passengers with restricted mobility (PRM) upon arrival, departure, or transfer.
- Maintain effective communication with passengers and team members.
- Provide support to PRM at designated drop-off and pick-up locations, during airline check-in, at airport security, and while boarding the aircraft.
- Safely assist in the transfer of passengers from the aircraft to the terminal using appropriate equipment.
- Adhere to all health and safety regulations.
- Utilize company equipment responsibly, ensuring its proper maintenance.
Qualifications:
- Strong communication skills to interact with individuals at all levels.
- Ability to lift passengers in accordance with manual handling guidelines.
Benefits:
- Pension scheme for future savings (eligibility rules apply).
- Access to discounts at various high street retailers.
- Opportunities for low-interest loans.
- Recognition program 'OCS Stars' with monetary rewards for outstanding performance.
- Comprehensive training and development programs, including apprenticeships and e-learning.
- Long service awards to acknowledge dedication.
- Cycle to work scheme offering discounted bicycles.
- Employee Assistance Programme providing 24/7 wellbeing support.
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