Workshop Service Technician
3 weeks ago
About the Role:
We are seeking a skilled and experienced Workshop Service Technician to join our team at Nationwide Platforms. As a key member of our depot team, you will play a crucial role in ensuring the safe and efficient operation of our powered access equipment.
Key Responsibilities:
- Support the Location Service Manager in the effective running of the Depot workshop within the region.
- Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment.
- Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy.
- To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
- Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures.
- Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.
- Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets.
- Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed.
About You:
- Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
- Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding.
- Have a mature outlook and the ability to prioritise tasks and work well under pressure.
- Understand the importance of excellent customer service.
About Nationwide Platforms:
Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of more than 15,500 machines from a network of 38 depots across the country.
We also have the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the access industry.
Nationwide Platforms is part of Loxam, the largest equipment rental company in Europe.
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