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Automotive Workshop Manager

2 months ago


Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time
Workshop Controller Opportunity

We're seeking a highly organized and efficient Workshop Controller to join our team at Wessex Garages Holdings Ltd.

About the Role

As a Workshop Controller, you'll work closely with the Service Manager to deliver exceptional productivity and quality standards in our Nissan and Ora branch.

Key Responsibilities:

  • Lead a team of vehicle technicians and apprentices, ensuring targets and business objectives are met.
  • Oversee the completion of servicing work, prioritizing customer satisfaction and adhering to company, DVSA, and manufacturer policies.
  • Collaborate with colleagues and departments to provide a seamless customer experience.
  • Schedule work efficiently, considering workshop targets, job complexity, and part availability.
  • Provide accurate estimates and set realistic timescales for servicing and repairs.
  • Support technicians with technical challenges and find effective solutions.
  • Accurately record technician time and document technical reports and recommendations.

Essential Skills:

  • Relevant experience in the automotive industry, including workshop control or technician roles.
  • Excellent organizational and accuracy skills.
  • Strong interpersonal skills for effective communication with customers and colleagues.
  • Ability to motivate and lead a team to achieve targets and deliver high-quality work.
  • Capacity to create opportunities for growth and sales in a compliant manner.

Please note that we conduct driving license checks as part of the recruitment process.