Customer Service Manager
4 days ago
Job Summary: We are seeking a highly skilled Customer Service Manager to join our team at Remy Cointreau. As a key member of our Supply Chain Operations team, you will be responsible for ensuring our customers receive industry-leading service and support.
Key Responsibilities:
- Customer Service: Ensure that customer satisfaction is central to everything the Customer Service Team does. Focus on people development and consistently improve the capabilities of the Customer Service Team.
- Complaint Resolution: Manage complaint resolution and attend customer review meetings.
- Process Improvement: Drive collaborative efficiency projects and analyze data to monitor performance and plan improvements.
- Supply Chain Management: Responsible for BPO of the Order To Cash (OTC) process and attend meetings to contribute to the International BPO network.
- Customer Service Procedures: Deploy customer service procedures, policies, and standards for the organization and continuously seek opportunities for improving customer service.
Requirements:
- Experience: Demonstrable relevant experience in Supply Chain and/or Order Management.
- Knowledge: Knowledge of and experience in Order to Cash processes, EDI systems, and data analysis and reporting skills.
- Skills: High-level customer focus and excellent customer service skills, project management skills, and ability to set a strategic vision.
Additional Information: Your time will be split between working remotely and in our offices. We are a dynamic and growing company, and we offer a competitive salary and benefits package.
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Manager of Technical Customer Support Services
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom De Beers Group Full timeJob Overview: De Beers Group is seeking a dedicated professional to oversee the Technical Customer Services function, which plays a crucial role in supporting a diverse range of machines and instruments utilized throughout the diamond value chain, from initial sorting to final verification. Key Responsibilities: Define, develop, and manage the Technical...
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Manager of Technical Customer Support Services
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom De Beers Group Full timeJob Overview: De Beers Group is seeking a skilled professional to oversee the Technical Customer Services function within the Pricing, Product & Technology Development (PPTD) division. This role is crucial in delivering exceptional support for a variety of machines and instruments utilized throughout the diamond value chain, ensuring both internal and...
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Manager of Technical Customer Support Services
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom De Beers Group Full timeJob Overview: De Beers Group is seeking a skilled individual to oversee the Technical Customer Services function within the Pricing, Product & Technology Development (PPTD) division. This role is pivotal in delivering exceptional support for both technical sorting equipment and diamond verification instruments throughout the diamond value chain. Key...
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Customer Service Representative
13 hours ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks and Berks Recruitment Full timeAbout the RoleBucks and Berks Recruitment is seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Engagement team, you will be responsible for managing relationships with customers, responding to their requests and queries, and providing exceptional customer service.Key ResponsibilitiesFirst-Line Support:...
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Customer Service Representative
11 hours ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks and Berks Recruitment Full timeAbout the RoleBucks and Berks Recruitment is seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Engagement team, you will be responsible for managing relationships with customers, responding to their requests and queries, and providing exceptional customer service.Key ResponsibilitiesFirst-Line Support:...
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Bucks & Berks Recruitment PLC. As a key member of our Customer Engagement team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide first-line support to customers via phone, email,...
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Bucks & Berks Recruitment PLC. As a key member of our Customer Engagement team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide first-line support to customers via phone, email,...
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Customer Service Representative
4 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesOrder Processing: Maximize customer satisfaction by processing...
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Customer Service Representative
3 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesOrder Processing: Maximize customer satisfaction by processing...
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Customer Service Representative
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Coordinator to join our team at Randstad Delivery (GBS). As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our patients and healthcare professionals.Key ResponsibilitiesInitial Patient Contact: Establish initial contact with...
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Customer Service Representative
6 days ago
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Customer Service Representative
7 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer care to patients and healthcare professionals.Key Responsibilities:Provide top-notch customer service to patients and...
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Customer Service Representative
1 day ago
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Source4 Personnel Solutions Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Source4 Personnel Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving customer inquiries in a timely and professional manner.Key...
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeJoin our team at Bucks & Berks Recruitment PLC as a Customer Success ExecutiveAbout the Role:We are seeking a highly skilled and motivated individual to join our Customer Engagement team as a Customer Success Executive. As a key member of our team, you will be responsible for managing relationships with customers by responding to their requests and queries...
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeJoin our team at Bucks & Berks Recruitment PLC as a Customer Success ExecutiveAbout the Role:We are seeking a highly skilled and motivated individual to join our Customer Engagement team as a Customer Success Executive. As a key member of our team, you will be responsible for managing relationships with customers by responding to their requests and queries...
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Customer Service Advisor
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full timeAftersales Advisor RoleAbout the JobWe are seeking an experienced Aftersales Advisor to join our team at Perfect Placement, a leading automotive recruitment agency. As an Aftersales Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our client's aftersales department.Key ResponsibilitiesMeet...
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Customer Service Representative
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Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Randstad Delivery (GBS). As a Patient Coordinator, you will play a vital role in delivering exceptional customer service to our patients and healthcare professionals.Main Responsibilities:Confirm Patient Details: Verify all patient information...
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Customer Service Representative
4 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Randstad Delivery (GBS). As a Patient Coordinator, you will play a vital role in delivering exceptional customer service to our patients and healthcare professionals.Main Responsibilities:Confirm Patient Details: Verify all patient information...
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Customer Service Representative
1 day ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest levels of service to our patients and healthcare professionals.Main...