Customer Service Advisor

7 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

Aftersales Advisor Role

About the Job

We are seeking an experienced Aftersales Advisor to join our team at Perfect Placement, a leading automotive recruitment agency. As an Aftersales Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our client's aftersales department.

Key Responsibilities

  1. Meet and Greet Service Customers: You will be responsible for meeting and greeting service customers, identifying their requirements, and providing a high level of customer service.
  2. Aftersales Department Bookings: You will take aftersales department bookings, ensuring that all necessary information is collected and processed efficiently.
  3. Workshop Loading: You will be responsible for loading the workshop with the necessary information and materials to ensure that service work is completed efficiently.
  4. Upselling and Additional Work: You will advise customers on any additional work that is required and gain authorization for that work, as well as upselling relevant services to customers.

Requirements

  1. Previous Aftersales Experience: You will have previous working experience as an Aftersales Advisor, with a strong understanding of the aftersales process.
  2. Motor Trade DMS Systems: You will have experience working with motor trade DMS systems, with a strong understanding of how to use them to manage aftersales bookings and workflow.
  3. Confident Upselling: You will be confident in upselling relevant services to customers, with a strong understanding of how to identify opportunities to increase revenue.
  4. Full UK Driving Licence: You will hold a full UK driving licence, with a strong understanding of the importance of maintaining a clean driving record.

About Perfect Placement

Perfect Placement is a leading automotive recruitment agency, specializing in the recruitment of sales and aftersales professionals for the automotive industry. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients and candidates.



  • Maidenhead, Windsor and Maidenhead, United Kingdom Company: Full time

    Job Description:**Company:** Goldman & Fine Group**Job Title:** Adviser - Customer ServiceJob Summary:We are seeking an experienced Customer Service Advisor to join our team at an Automotive Accident Repair Bodyshop in the Maidenhead area. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Company: Full time

    Job Description:**Company:** Goldman & Fine Group**Job Title:** Adviser - Customer ServiceJob Summary:We are seeking an experienced Customer Service Advisor to join our team at an Automotive Accident Repair Bodyshop in the Maidenhead area. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our...

  • Service Advisor

    2 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Jago Consultants Full time

    Service Advisor Wanted for Commercial / HGV / LCV Garage Salary circa 28k plus 3k bonus We are working with a reputable Commercial / LCV Garage who are actively seeking a Service Advisor to join their team. Job Role – Commercial / HGV / LCV Service Advisor Salary – circa 28k / OTE 31k The Service Advisor will be responsible for: Ensuring customers are...

  • Service Advisor

    2 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Jago Consultants Full time

    Service Advisor Wanted for Commercial / HGV / LCV Garage Salary circa 28k plus 3k bonus We are working with a reputable Commercial / LCV Garage who are actively seeking a Service Advisor to join their team. Job Role – Commercial / HGV / LCV Service Advisor Salary – circa 28k / OTE 31k The Service Advisor will be responsible for: Ensuring customers are...


  • Maidenhead, Windsor and Maidenhead, United Kingdom RJ Talent Connect Limited Full time

    Job OverviewRJ Talent Connect Limited is seeking a highly motivated and enthusiastic Sales and Customer Service Advisor to join their team. As a Sales and Customer Service Advisor, you will be responsible for providing exceptional customer service and sales support to clients.Key ResponsibilitiesProvide outstanding customer service and support to clients via...


  • Maidenhead, Windsor and Maidenhead, United Kingdom RJ Talent Connect Limited Full time

    Job OverviewRJ Talent Connect Limited is seeking a highly motivated and enthusiastic Sales and Customer Service Advisor to join their team. As a Sales and Customer Service Advisor, you will be responsible for providing exceptional customer service and sales support to clients.Key ResponsibilitiesProvide outstanding customer service and support to clients via...


  • Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesOrder Processing: Maximize customer satisfaction by processing...


  • Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesOrder Processing: Maximize customer satisfaction by processing...


  • Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

    Job OverviewAs a Customer Support Advisor, you will serve as the primary liaison for JACOBS DOUWE EGBERTS customers, providing exceptional local support in accordance with established guidelines and protocols.Your role will encompass the complete order management process and customer service support, ensuring that all inquiries and delivery challenges are...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Gascoigne Pees Full time

    About the RoleWe are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team at Gascoigne Pees Estate Agency in Maidenhead. As a key member of our team, you will be responsible for providing exceptional customer service and advice on a range of mortgage products and services.Key ResponsibilitiesBuilding Relationships: Develop...

  • Bodyshop Advisor

    2 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bodyshop Advisor to join our client's well-established Automotive Bodyshop in the UK.The ideal candidate will have a strong background in a Bodyshop Advisor role, with excellent communication skills and the ability to provide top-notch customer service.Key ResponsibilitiesProvide professional...

  • Bodyshop Advisor

    2 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bodyshop Advisor to join our client's well-established Automotive Bodyshop in the UK.The ideal candidate will have a strong background in a Bodyshop Advisor role, with excellent communication skills and the ability to provide top-notch customer service.Key ResponsibilitiesProvide professional...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Royal Borough of Windsor and Maidenhead Full time

    This is a full-time, permanent role with hybrid working, and a salary of £27,372 - £31,169 per annum.As a Resident Contact Supervisor, you will have a key role in managing the day-to-day running of the contact centre and managing a team of advisors, dealing with escalations on a complete range of council services.The day-to-day management of operational...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

    Aftersales Advisor OpportunityAbout the Role:We are seeking an experienced Aftersales Advisor to join our team at Perfect Placement, a leading automotive recruitment agency. As an Aftersales Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our client's aftersales department.Key...

  • Bodyshop Advisor

    7 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

    Job SummaryWe are seeking a highly skilled and experienced Bodyshop Advisor to join our client's team in the automotive industry. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring that all repair work is carried out to the highest standards.Key ResponsibilitiesCustomer Communication: Professionally...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Gascoigne Pees Full time

    About the RoleWe are seeking a highly motivated and skilled Trainee Mortgage and Protection Advisor to join our team at Gascoigne Pees Estate Agency in Maidenhead. As a Trainee Mortgage and Protection Advisor, you will play a crucial role in providing exceptional customer service and support to our clients throughout the mortgage process.Key...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Reed Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Trainee Mortgage Advisor to join our team at Reed. As a Trainee Mortgage Advisor, you will be responsible for administering mortgages to offer stage, establishing and developing relationships with estate agencies, and placing cases with lenders.Key Responsibilities:Administering mortgages to...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Reed Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Trainee Mortgage Advisor to join our team at Reed. As a Trainee Mortgage Advisor, you will be responsible for administering mortgages to offer stage, establishing and developing relationships with estate agencies, and placing cases with lenders.Key Responsibilities:Administering mortgages to...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Perfect Placement Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bodyshop Advisor to join our client's well-established Automotive Bodyshop in the UK. As a key member of the team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the bodyshop.Key ResponsibilitiesCustomer Communication: Professionally...

  • Junior Travel Advisor

    4 weeks ago


    Maidenhead, Windsor and Maidenhead, United Kingdom Hays Travel Ltd Full time

    Competitive Compensation and IncentivesWe are seeking skilled Travel Advisors to become part of our thriving teams across various locations.Your role will involve utilizing your extensive product knowledge, along with your questioning and listening abilities, to assist clients in planning, selecting, and successfully arranging their vacations.As a...