Billing Operations Manager
4 weeks ago
Ryder Reid Legal is seeking a skilled Billing Operations Manager to join a distinguished international law firm on a permanent, hybrid working arrangement. This role will report to the global Director of Revenue and will be responsible for jointly overseeing the European billing team. The team plays a crucial role in supporting Partners and senior attorneys throughout the billing, collection, and client management processes.
Key Responsibilities:
- Supervise the daily functions of the European billing team.
- Track and manage bill volume effectively.
- Ensure the quality of invoices is maintained.
- Oversee the timely preparation of bills.
- Encourage open communication among team members and Partners.
- Assist the Director of Revenue with operational tasks.
- Provide training for new team members and conduct follow-up sessions.
- Monitor billing processes to guarantee timely payments.
- Collaborate with Partners in the preparation of bills.
- Engage in communication with clients regarding billing matters.
- Prepare internal projections for billing.
- Review monthly reports on unbilled time and accounts receivable.
- Stay informed about VAT regulations.
- Work closely with local Accounting and Finance Teams.
- Offer analytical support to Partners.
- Assist in the onboarding process for clients.
- Participate in various ad-hoc projects as needed.
Required Skills and Competencies:
- Exceptional interpersonal abilities.
- Strong relationship-building skills with stakeholders.
- Active listening skills and confidence in challenging situations.
- Proactive and solutions-oriented mindset.
- Outstanding written and verbal communication skills.
- Respected leader who inspires and engages the team.
- Proficient in Microsoft Office, particularly Excel and Word.
- Experience with Aderant is preferred.
- Fluency in English; knowledge of additional European languages is a plus.
- Degree-level education is required.
Experience Requirements:
- Over 10 years of experience in billing within professional services.
- A minimum of 5 years in a managerial role.
- Demonstrated success in enhancing billing procedures and operations.
- Experience in a senior position within a professional services environment or law firm.
For additional information, please submit your application. Due to the high volume of applications, responses may not be provided to all inquiries. If you do not receive a response within a specified timeframe, please consider that you have not been shortlisted at this stage. Thank you for your interest.
Ryder Reid Legal has been a recruitment specialist for nearly three decades, connecting legal talent with leading law firms both in London and internationally. Stay updated with our latest vacancies.
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