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Hospitality Operations Leader

3 months ago

Cambridge, Cambridgeshire, United Kingdom Flat Iron Full time

Flat Iron Hospitality Operations Leader

At Flat Iron, we take pride in our vibrant workplace culture, and we believe you will too. Here’s what makes us special:

·
Above all - A fantastic
environment, wonderful colleagues, and a nurturing and inclusive atmosphere for personal growth.

·
A performance-based bonus scheme, offering 20% of base
salary for meeting essential objectives.

·
Managers continue to earn tronc while on
leave.

·
Balanced work-life - We value our
managers' energy and enthusiasm during shifts, which is why we avoid the typical 9 'til close.

·
Opportunities for training and development - personalized growth plans and internal workshops.

·
Employee Assistance Programme –
confidential support, guidance, and assistance available 24/7, all year round.

·
Flat Iron Black Card - Complimentary
meals and beverages in any of our locations for up to 4 guests once a month.

·
Wagestream, enabling access to 50% of your
earned wages before the regular payday.

·
Formal training - Mental
Health First Aid certification, First Aid, and Health and Safety Level 3.

·
Exciting Staff celebrations – We
close our locations annually for an unforgettable party.

·
UK excursions - Individual
restaurant gatherings and visits to our suppliers in various regions.

·
International trips – We organize an annual getaway. Previous destinations include New York and Argentina. Where will we go next?

What we seek:

·
Enthusiasm – You are in
hospitality because it’s your passion; you engage fully and believe in making the most of every moment.

·
Warmth – You are generous, welcoming, and treat guests like cherished friends. No pretense, no upselling, just genuine care and joy.

·
Simplicity – You value honesty and straightforwardness, both with colleagues and guests.

·
Independent spirit – You think for yourself and are not bound by conventional expectations.

At Flat Iron, our mission is to make exceptional steak available to everyone. We strive to treat all our guests as if they were dear friends. Everyone is welcome.

To achieve this, we have a remarkable team of dedicated individuals who love their work and enjoy being part of Flat Iron. We are proud to have been recognized as one of the UK's top 100 employers for two consecutive years, among other accolades.

EXCEPTIONAL STEAK, ACCESSIBLE TO ALL, PASSIONATE TEAM, AND CARE...WHAT MORE COULD YOU ASK FOR?