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Clerical Booking Officer

2 months ago

Shrewsbury, United Kingdom NISI Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Health Records Department as a Clerical Booking Officer. As a key member of our team, you will be responsible for providing administrative support and ensuring the smooth operation of our patient access services.

Key Responsibilities
  • Provide administrative support to the Health Records Department, including data entry, filing, and record-keeping.
  • Assist with the planning and coordination of patient appointments, including scheduling and rescheduling as needed.
  • Use the Trust's Patient Administration System (PAS) to manage patient records and ensure accurate and up-to-date information.
  • Develop and maintain effective communication skills to ensure a high-quality service is provided to patients, GPs, and other internal and external contacts.
  • Work collaboratively with the Health Records and Patient Access team to ensure seamless service delivery.
Requirements
  • Minimum of 3 GCSEs (Grades 9 – 4) or equivalent, including Maths and English.
  • Administrative experience, preferably in a healthcare setting.
  • Experience of working with software programs, including the Trust's PAS system.
  • Excellent keyboard skills and ability to work accurately and efficiently.
  • Good communication and interpersonal skills, with the ability to work effectively with patients, GPs, and other stakeholders.
What We Offer

NISI offers a competitive salary and a range of benefits, including opportunities for professional development and career advancement. If you are a motivated and organized individual with a passion for delivering excellent patient care, we encourage you to apply for this exciting opportunity.