Guest Services Coordinator

4 weeks ago


Reigate, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

About the Role
As a vital member of our team, you will engage across various departments including Housekeeping, Culinary, and Dining Services. Our Guest Services Coordinators are dedicated to delivering exceptional service, ensuring that our residents enjoy memorable experiences every day.

What We Offer
Starting pay at £12.00 per hour
Shift patterns: 07:00-15:00, 12:00-20:00, with alternating weekends required.
Flexible options for part-time and full-time day shifts available.
Generous annual leave entitlement of up to 30 days, including 25 days plus 8 bank holidays, based on length of service.
Participation in a workplace pension scheme with matching contributions.
Complimentary meals provided during shifts lasting 6 hours or more.
Life Assurance coverage.
Eligibility for the Blue Light discount scheme.
Refer a friend program offering a £50 voucher and potential cash bonuses up to £1,000.
Recognition through our Purple Heart Award scheme.
Continuous professional development and training opportunities.
Access to an Employee Assistance Programme, occupational health support, and wellness services.
Additional benefits include a cycle-to-work scheme, study support, long service awards, and more.

Your Responsibilities
In your role, you will maintain the non-clinical areas of our facility, contributing to the overall ambiance and comfort of our residents.

Housekeeping Duties
Apply your meticulous standards of cleanliness and organization to ensure that both resident accommodations and communal areas are impeccably maintained.

Laundry Services
Assist in the laundry department, ensuring that residents' clothing and linens are consistently clean and well-presented.

Culinary Support
Collaborate with the Head Chef and kitchen staff to facilitate all dining services within the home. You will prepare nutritious meals and beverages, upholding the highest standards of hygiene and cleanliness in food preparation and storage areas.

Dining Services
Welcome residents warmly, clearly explaining menu options, serving meals from the kitchen, and ensuring the dining area is kept pristine. You will reset tables, tidy workspaces, and prepare for subsequent meal services.

Ideal Candidate
We seek individuals who are kind, compassionate, and resilient. Proactive, organized, and accountable, with a passion for personal development. Strong communication skills and a working knowledge of Health & Safety regulations are preferred, along with prior cleaning experience in a similar setting.

About Signature Senior Lifestyle
Signature Senior Lifestyle is committed to providing unparalleled residential and dementia care in luxurious environments. We strive for excellence in all aspects of our service, making a meaningful impact on the lives of our residents. Our team is our greatest asset, and we foster a supportive atmosphere with tailored training and career advancement opportunities at every level.

Embrace your passion and explore a fulfilling career with Signature Senior Lifestyle.



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