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Business Operations Support Specialist

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Oxford, Oxfordshire, United Kingdom CBG Consultants Ltd Full time
About CBG Consultants Ltd

We are a dynamic and enthusiastic practice of building services consultants with a strong focus on sustainability and efficiency. Our services include a wide range of mechanical and electrical engineering solutions, including lighting design, building physics, and Passivhaus.

Our team of experts covers masterplans, new build, extension, fit-outs, refurbishments, and asset maintenance in all sectors. Our vision is to be a leading consultancy delivering excellence in building physics and engineering for better buildings that benefit their occupants and the environment.

We work closely with Architects, Developers, Private Clients, Project Managers, and Cost Consultants to deliver high-quality projects. Our main market sectors are Heritage and Conservation, Rail and Transport Infrastructure, Education, Commercial and Private Developments, Healthcare, Hospitality, and Public and Community.

The Opportunity

We are seeking an experienced Administrator to join our Oxford office, providing support to our central function teams, colleagues, and clients. The successful candidate will work closely with our HR, Finance, and other support teams to provide an exceptional level of administration support.

Key Responsibilities
  • Provide general proactive administrative support, including typing, formatting documents, filing, photocopying, letter writing, and sending, and report writing.
  • Take incoming telephone calls and transfer to relevant colleagues. Assist with reception duties and arrange/coordinate lunches and staff events.
  • Assist senior staff with appointments and diary planning for client meetings.
  • Receive, sort, and allocate incoming correspondence, and dispatch outgoing post.
  • Monitor stationery supplies and reorder when necessary.
  • Manage databases, including project updates, timesheets, and expenses collation.
  • Monitor and update team training and CPD records.
  • Communicate professionally with clients and staff.
  • Manage personal workload, ensuring all administrative tasks are undertaken at the appropriate time with minimal supervision.
  • Liaise with other team members to ensure the smooth running of the office.
Requirements
  • GCSE level or equivalent.
  • Software experience of MS Office, Adobe, Excel.
  • Excellent interpersonal and visitor-facing skills.
  • An accurate and methodical approach to work.
  • Good organisational and prioritisation skills.
  • Self-motivated and able to work as a member of a team.
Benefits
  • 25 days paid holiday + bank holidays.
  • Career growth and development opportunities.
  • Excellent perks, including:
  • Paid social events.
  • Private healthcare.
  • Bonusly reward scheme.
  • Additional holiday purchase.
  • Bike to work scheme.
About Us

We are passionate about equal opportunities and diversity within our teams and company. We strive to create a positive and inclusive work environment.