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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team at ACS Staffing Solutions as a Customer Relationship Executive. This is a fantastic opportunity for someone looking to start their career in a dynamic and growth-oriented business area.
The successful candidate will be a key player in the initial start-up of our client's business and will have the opportunity to become a more senior member as the team grows. You will be working with a committed and client-focused team of people, ensuring customer satisfaction and completing projects on behalf of varying clients.
The role will involve a mixture of inbound and outbound call management, database management, enquiry investigation and resolution, and reporting. This will vary dependent upon client needs and projects currently being managed.
Candidate Requirements:
- Previous customer service experience, either within a telephone or face-to-face environment
- Excellent verbal and written communication skills
- A career mindset; you aspire to grow and develop your skills further
- Able to adapt within a variable working environment
- Creative thinking; you will be able to think outside of the box, suggest ideas and solutions
The successful candidate will be required to work on a rotational shift basis between the hours of 9am and 9pm, Monday to Friday, with the requirement to work every other Saturday 10am – 6:30pm (a day off in the week will be given in lieu).
Salary will be dependent upon experience.
