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Customer Experience Specialist

2 months ago

Canterbury, Kent, United Kingdom Alter Global Full time
{"title": "Customer Experience Specialist", "content": "

At Halter, we're revolutionizing the way farmers manage their livestock. As a Customer Experience Specialist, you'll play a crucial role in helping our customers achieve their goals and maximize the potential of our cutting-edge technology.

Key Responsibilities:

  • Customer Success: Work closely with farmers to understand their needs and provide tailored solutions to drive business growth and profitability.
  • Account Management: Build and maintain strong relationships with key stakeholders, including farmers, veterinarians, and industry experts.
  • Relationship Management: Identify opportunities to expand our network and build strategic partnerships that drive business growth.
  • Growth Initiatives: Collaborate with cross-functional teams to develop and implement initiatives that enhance the customer experience and drive business results.

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • An employee stock ownership plan
  • 6 months of fully paid parental leave for primary caregivers

Requirements:

  • Proven experience in customer success and/or account management
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Passion for the agricultural industry and commitment to delivering exceptional customer experiences

Join our team and be part of a company that's changing the face of agriculture.

", "lang_code": "en"}