Administrative Team Lead

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom AO Full time

About the Role

We are seeking an experienced Administrative Team Lead to join our team at AO. As a key member of our operations team, you will be responsible for the day-to-day management of our administrative functions, including stock control and process management.

Key Responsibilities

  • Manage and supervise daily tasks and briefings with your team
  • Develop and implement process improvements to increase efficiency and productivity
  • Identify and escalate inventory issues to Operations and Warehouse Management
  • Complete HR functions, including holiday, sickness, and disciplinary procedures
  • Monitor and update the skills matrix, identify training gaps, and implement a training plan
  • Actively seek to resolve stock issues, including pick exceptions and recoveries
  • Ensure accurate and timely reporting of stock position and stock variances
  • Provide a professional presence within Inventory and support the team in achieving their goals

Requirements

  • Proven experience in a similar role, with a strong understanding of inventory management and process control
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of management
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
  • Ability to work under pressure, with a methodical approach to solving problems
  • Proficient in Microsoft Excel and Outlook, with experience of Warehouse Management Systems

About AO

AO is a leading electrical retailer, with a strong commitment to customer satisfaction and employee development. We offer a range of benefits, including 33 days holiday, a pension scheme, and a healthcare cashback scheme. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.



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