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Administrative Team Lead

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom AO Full time
About The Role

We are seeking a highly skilled and experienced Administrative Team Lead to join our team at AO. As a key member of our operations team, you will be responsible for the day-to-day management of our inventory and stock control processes.

Key Responsibilities
  • Manage and supervise daily tasks and briefings with your team
  • Ensure accurate and efficient inventory management, including Goods In, Stock Control, and PI processing
  • Identify and escalate inventory issues to Operations and Warehouse Management
  • Complete HR functions, including holidays, sickness, and AWOL management
  • Monitor and update the skills matrix, identify training gaps, and implement a training plan
  • Actively resolve stock issues, including pick exceptions and recoveries
  • Ensure stock in the red area does not exceed 24 hours
  • Maintain accurate and up-to-date timesheets for permanent and agency staff
  • Monitor and resolve incomplete Goods In records
  • Provide daily reporting on stock position and stock variances
About You

We are looking for a candidate who can work under pressure, prioritize tasks, and maintain attention to detail. You should have excellent communication and problem-solving skills, as well as experience in inventory management and logistics.

Requirements
  • PC literate and proficient in Microsoft Excel and Outlook
  • Experience with Warehouse Management Systems
  • Strong time management and organizational skills
  • Ability to analyze information and make informed decisions
  • Experience in a logistics or warehouse environment
About AO

AO is a leading electrical retailer with a strong commitment to customer satisfaction and employee development. We offer a range of benefits, including 33 days holiday, a pension scheme, and opportunities for career advancement.