Customer Service Representative

5 days ago


Carnforth, Lancashire, United Kingdom Moto Full time
About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, a leading provider of motorway services. As a Customer Service Representative, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities
  • Maintain stock levels by replenishing displays and fridges to ensure a high standard of product quality and store cleanliness.
  • Prepare and serve hot food and refreshments to our customers in a timely and efficient manner.
  • Provide exceptional customer service, responding to customer enquiries and resolving any issues in a professional and courteous manner.
  • Operate tills and process orders accurately and efficiently.
  • Maintain high standards of customer service, ensuring that all customers receive a warm and welcoming experience.
What We Offer
  • A competitive hourly rate of £13.92.
  • Part-time opportunities available, with shifts between 11pm and 7am.
  • Opportunities for career development and progression within the company.
  • A range of benefits, including pension, sick pay, maternity, paternity, and life assurance.
  • Colleague discount scheme, offering up to 60% discount on a range of products and services.
Requirements
  • Must be 18 years of age or over to perform certain tasks or work on certain shifts.
  • Ability to work flexible hours, including evenings and weekends.
  • Excellent communication and customer service skills.
  • Ability to work as part of a team and maintain high standards of customer service.


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