Application Software Support Specialist

4 weeks ago


Leamington Spa, Warwickshire, United Kingdom AEB SE Full time
About the Role

We are seeking a highly skilled Application Software Support Specialist to join our Customer Service Operations department. As a key member of our team, you will be responsible for providing technical support to our customers, troubleshooting issues, and ensuring sustainable solutions.

Key Responsibilities
  • Provide technical support to customers via various channels, including phone, email, and remote access
  • Troubleshoot complex technical issues and implement effective solutions
  • Collaborate with internal teams to resolve customer issues and improve overall service quality
  • Stay up-to-date with the latest software tools and technologies to provide expert support
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading company in the field of foreign trade and customs
About Us

AEB is a leading provider of IT solutions for foreign trade, customs, export control, and logistics. With over 7,000 customers in over 80 countries, we offer a unique opportunity to work with a global company that values innovation and customer satisfaction.

Why Join Us?

At AEB, we believe in creating a work environment that is inclusive, diverse, and supportive. We offer a range of benefits, including a competitive salary, annual profit-sharing scheme, and flexible working hours. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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