Product Solutions Analyst

3 weeks ago

StratforduponAvon, Warwickshire, United Kingdom EMIS Group Plc Full time

At EMIS Group Plc, we are excited to offer a unique opportunity for a skilled Product Solutions Analyst to join our dynamic product team on a contract basis.

As we navigate a transformative phase, your role will be crucial in comprehending and collecting requirements from both our clientele and internal partners for our cloud-based authentication system, which is developed on Azure B2C and hosted in AWS.

You will collaborate with our dedicated product team, which is tasked with enhancing and developing features within a contemporary web platform designed to improve patient care and streamline the workflows of healthcare professionals.

We seek individuals who can showcase their capability to drive customer satisfaction and possess a solid background in Business Analysis within a technology-focused environment.

Key Responsibilities

Your primary responsibilities will include working closely with customer stakeholders to document current systems, identify objectives, analyze workflows, and propose enhancements that deliver value to our customers.

You will engage with our product and leadership teams to clarify expectations by gathering requirements and detailing the interface and application functionalities. As the main liaison between users and the Product team, you will gain a comprehensive understanding of essential workflow requirements, outline strategic roadmaps, and support a standards-compliant authentication process.

Additional Responsibilities Include:

  • Establishing reporting and acceptance criteria to ensure solutions align with business needs.
  • Addressing technical challenges and providing recommendations to the Product team.
  • Communicating key insights and findings derived from our customer base to the Product team.

Ideal Candidate Profile

The successful candidate will be an experienced Product Solutions Analyst, capable of effectively communicating and documenting insights for the broader organization. You should be able to demonstrate a history of transforming innovative concepts into actionable requirements.

Collaboration is vital; you will need to illustrate your success in establishing trustworthy and credible relationships with customers to fully understand their needs.

We are looking for candidates with experience in a similar role supporting technology products utilizing AWS and Azure B2C.

Desired Technical Skills Include:

  • Strong analytical and conceptual thinking abilities.
  • Proficiency in influencing key stakeholders and collaborating closely to identify viable solutions.
  • Exceptional documentation skills, with a proven track record of documenting systems and requirements.

If you believe this opportunity aligns with your skills and experience, we encourage you to explore this role further.

Our Vision and Your Contribution

Our mission is to be the foremost provider of innovative healthcare technology that enhances lives. Are you interested in contributing to this vision?

By partnering with our customers, we are at the forefront of delivering patient-centered, connected, and digitally enabled health and care services. Our solutions are utilized across various health and care settings, including GP surgeries, community care, pharmacies, hospitals, clinics, and specialist services. Recognized among the top five Healthtech organizations in the UK, we are dedicated to developing the next generation of healthcare technology that truly makes a difference.

Commitment to Equality, Diversity, and Inclusion

At EMIS, we are devoted to fostering an inclusive and equitable culture where individuals feel empowered to bring their authentic selves to work and achieve their full potential. This commitment is a fundamental aspect of EMIS, guiding our employee journey from recruitment to ongoing personal development and meaningful engagement, all supported by our core values.

EMIS is an equal opportunity employer, welcoming applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We strive to accommodate individual needs throughout the application process. If you require any adjustments, please inform our talent team.

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