Credit Control Senior

2 weeks ago


Ipswich, Suffolk, United Kingdom OCS Group Full time

Job Summary:

We are seeking a highly skilled Credit Control Senior to join our team at OCS Group. As a key member of our finance department, you will be responsible for maximizing cash collections and maintaining strong relationships with external and internal customers.

Key Responsibilities:

  • Maximize cash collections by ensuring timely payment to contractual terms, working towards a monthly target as a team.
  • Assist senior credit controllers with complex accounts and provide guidance to junior team members.
  • Communicate with customers to confirm payment arrangements and resolve disputes.
  • Maintain accurate records of payment promises and contact notes.
  • Identify and resolve customer queries and disputes in a timely manner.
  • Provide regular updates to the business on collection progress.
  • Participate in weekly debt calls to discuss collection strategies.
  • Ensure ledgers are up-to-date and aged debt is chased regularly.

Requirements:

  • Proven experience in credit control, preferably in a similar industry.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic Excel skills and experience with Microsoft Dynamics 365 is desirable.
  • Right to work in the UK.

About OCS Group:

OCS Group is a leading provider of business services, and we are committed to delivering exceptional results for our clients. Our team is passionate about providing excellent customer service and working collaboratively to achieve our goals.



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