Night Porter
5 days ago
The O'Callaghan Collection is a carefully curated and design-led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Our PhilosophyWe prioritise personalised service and experience over a one-size-fits-all approach. We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees.
Our ApproachWe strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.
Benefits- Free use of our fully equipped gym
- Your Birthday as an extra paid day off
- Enhanced holidays with service
- Rewards programme
- Refer a friend - €500 reward
- Discounted room stays - friends and family
- Discounted F & B when you are a guest in any of our hotels
- The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
- Tax saver for travel tickets
- Bike to work scheme and a safe place to leave your bike
Security and Surveillance: Monitor the premises during the night to ensure the safety and security of guests, staff, and property. Conduct regular patrols of all hotel areas, including the lobby, corridors, and external grounds.
Guest Assistance: Provide assistance to late-arriving guests, including check-in procedures, handling inquiries, and addressing any immediate needs or concerns they may have. Serve as a point of contact for guests requiring assistance during non-business hours.
Property Maintenance: Perform routine checks on the building systems, ensuring that heating, ventilation, and air conditioning (HVAC) systems are functioning properly. Report any maintenance issues, such as leaks or malfunctions, to the maintenance team for prompt resolution.
Communication and Reporting: Maintain effective communication with the front desk and other relevant departments by providing updates on any incidents or noteworthy activities during the night shift. Compile and submit detailed shift reports for the management team, summarizing any incidents, guest interactions, or maintenance issues encountered during the shift.
Requirements- Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
- Provide a superb guest service and have excellent people skills.
- Excellent attention to detail in delivering customer care standards.
- Knowledge of Oprea system.
- Be able to work as part of a team and on own initiative.
- Be available and flexible for early starts and late finishes, weekends and bank holidays.
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