Ward Administrative Assistant

4 weeks ago

Goole, East Yorkshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

Position Overview

A full-time opportunity has emerged for a Ward Administrative Assistant within the team at Northern Lincolnshire and Goole NHS Foundation Trust. The successful candidate will be tasked with delivering a friendly, professional, and respectful service to patients and visitors at the healthcare facility. This role, which is pivotal to the smooth operation of the ward and outpatient areas, will require the post holder to assist patients and visitors through various communication methods.

Key Responsibilities

The post holder will be responsible for:

  • Managing outpatient appointments, including admissions, transfers, and discharges of patients within the ward environment, utilizing the Trust's electronic systems to ensure accurate patient demographic information is maintained.
  • Collaborating with clinical teams to ensure that all necessary documentation related to patient pathways is completed promptly, facilitating timely requests for investigation appointments and ensuring that patients' Health Record folders are requested as needed.
  • Providing support as part of a team to ensure that patients receive a professional and compassionate service within the required clinical timelines.

About Northern Lincolnshire and Goole NHS Foundation Trust

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community healthcare groups in the NHS, serving over one million patients annually and managing a substantial budget. Our organization comprises two Trusts, and we are dedicated to delivering exceptional hospital and community services to the populations we serve.

We employ nearly 20,000 staff across our five main hospital sites, and as Teaching Hospitals, we engage in significant research initiatives in various medical fields. We are committed to fostering a diverse, inclusive, and skilled workforce to provide excellent care to our patients and a promising future for our employees.

Commitment to Staff Well-being

We prioritize creating and maintaining a supportive work environment where all contributions are recognized and valued. Our commitment to promoting the physical and mental health of our staff is fundamental to our values and supports our goal of being an Employer of Choice.

We welcome applications from individuals of all backgrounds and experiences, as we believe that a diverse workforce enhances our ability to deliver better outcomes for our patients.

For more information about Northern Lincolnshire and Goole NHS Foundation Trust and the unique benefits we offer to our employees, please visit our recruitment website.

We are dedicated to safeguarding the welfare of children and vulnerable adults and expect the same commitment from all staff and volunteers.

Please note that new employees may be required to cover the cost of their DBS check if necessary for their role.

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