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Ward Clerk/Receptionist

2 months ago

Goole, East Yorkshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Ward Clerk/Receptionist. This role will be instrumental in providing a welcoming and professional service to patients and visitors at our hospital.

Key Responsibilities
  • Provide administrative support to the ward team, including attending and outcoming outpatient attendances, admitting and discharging patients, and updating patient demographic details.
  • Liaise with clinical teams to ensure all necessary documentation is completed in a timely manner.
  • Assist with the coordination of patient appointments and investigations, ensuring that patients receive timely and efficient care.
  • Provide a high level of customer service to patients and visitors, responding to queries and concerns in a professional and courteous manner.
Requirements
  • Good level of general education.
  • Previous experience of working in a customer services environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider in the region, delivering high-quality services to over one million patients every year. We are committed to creating a diverse and inclusive workforce, where everyone feels valued and empowered to contribute to our mission.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to make a real difference in the lives of our patients and communities.