Customer Service Representative
4 weeks ago
We are seeking an experienced Customer Service Advisor to join our team at FMG Repair Services in Glasgow. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving business growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Manage customer relationships, building trust and rapport to drive customer loyalty and retention.
- Collaborate with internal teams to ensure seamless customer experience, from initial contact to repair completion.
- Process customer transactions, including payments and excesses, ensuring accuracy and compliance.
- Identify and capitalize on sales opportunities, promoting our services and products to customers.
- Proven experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to escalate issues when necessary.
- IT literacy, with experience using software applications and systems.
- A full UK driving license is essential for this role.
- A competitive basic salary, plus uncapped monthly bonus schemes and guaranteed average bonus.
- Additional days' leave to celebrate your birthday each year.
- Free life assurance (x2 your basic salary).
- Exclusive employee vehicle-leasing schemes.
- Pension and save-as-you-earn share scheme.
- A Benefits App offering retailer discounts and cashback deals.
- Well-being services, including 24/7 GP service, mental health support, and physiotherapy.
- Wagestream, a financial wellbeing app giving you more control over your pay.
We are part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We offer a fantastic working environment, with opportunities for career growth and development.
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Select Service Partner UK Ltd Full time £12Job Summary:We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Millies Cookies - Buchanan Galleries, Glasgow. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service...
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Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at City Facilities Management Holdings Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a...
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom Rentokil Initial Full timeCustomer Service Representative OpportunityWe are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Respond...
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Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom SSP Group Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing an outstanding customer experience, ensuring a clean, safe, and welcoming environment, and collaborating with team members to ensure smooth and efficient operations.Key...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom HSBC Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom HSBC Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom SSP Group Full timeCustomer Service RepresentativeAs a Customer Service Representative at SSP Group, you will be the face of our brand, providing exceptional customer experiences in a fast-paced environment. You will engage with customers, ensure a clean and safe environment, and collaborate with team members to deliver smooth operations.Key Responsibilities:Provide...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Kura Full timeCustomer Service RepresentativeKura, a leading provider of outsourced contact centre solutions, is seeking a skilled Customer Service Representative to join its team. As a Customer Service Representative, you will play a crucial role in ensuring customers' concerns are addressed promptly and resolved effectively.Key Responsibilities:Assist customers via...
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom Rentokil Initial Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, responding to their queries, and resolving any issues in a timely and professional...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...
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Customer Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...
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Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full timeCustomer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team in Glasgow. As a key contact for our tenants and landlords, you'll provide exceptional support throughout the tenancy duration.With strong communication skills and a customer-centric approach, you'll build rapport with customers, negotiate effectively, and...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeCustomer Service RepresentativeTeleperformance is a leading contact centre employer that works with household name clients to deliver world-class customer service. We have a fantastic opportunity for a Customer Service Representative to join our Lloyds Banking Division campaign.Key Responsibilities:Answer inbound calls with enthusiasm and a desire to help...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom HSBC Full time{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAs a Customer Service Representative at HSBC, you will be the face of our company, providing top-notch service to our customers. You will be responsible for communicating transparently with excellent interpersonal skills to deliver amazing customer service, being...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom HSBC Full time{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAs a Customer Service Representative at HSBC, you will be the face of our company, providing top-notch service to our customers. You will be responsible for communicating transparently with excellent interpersonal skills to deliver amazing customer service, being...
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full timeCustomer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team in Glasgow. As a key contact for our tenants and landlords, you'll need to be able to manage your own time and prioritize tasks effectively. You'll be responsible for providing exceptional customer service, resolving issues, and building strong...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences across various departments, including checkouts, food preparation, and store operations.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
7 days ago
Glasgow, Glasgow City, United Kingdom SSP Group Full timeCustomer Service RepresentativeAt SSP, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, ensuring every customer interaction is memorable and enjoyable.Key Responsibilities:Engage with customers and provide outstanding customer service.Ensure a clean, safe, and welcoming...
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full timeJob Title: Customer Service RepresentativeThis role is an exciting opportunity to join City Facilities Management Holdings Ltd as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries...