Food Service Manager

7 days ago


Hayle, Cornwall, United Kingdom One Retail Full time
About the Role

We are seeking an experienced Food Service Manager to join our team at One Retail. As a Food Service Manager, you will be responsible for leading our culinary and catering teams to deliver exceptional food experiences to our customers.

Key Responsibilities
  • Food Preparation and Quality Control: Prepare delicious food to the highest standards, ensuring consistency and quality across all our locations.
  • Team Management: Manage and motivate our culinary and catering teams to achieve exceptional customer service and food quality.
  • Operations Oversight: Oversee the catering operations, including monitoring budgets, implementing action plans, and ensuring compliance with health and safety standards.
  • Communication and Reporting: Communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets, and provide regular updates on team performance.
  • Brand Representation: Represent One Retail and maintain a positive brand image through excellent customer service and food quality.
  • Training and Development: Support and train our teams to excel in their roles, and lead by example to promote a culture of excellence.
Requirements
  • Previous Management Experience: Proven experience in a similar role, with a track record of success in leading teams and achieving business objectives.
  • Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Passion for Food and Customer Service: A passion for great-tasting food and exceptional customer service, with a commitment to delivering outstanding experiences.
  • Financial Acumen: Strong financial acumen, with the ability to manage budgets and make informed business decisions.
  • Basic Food Hygiene Certificate: Hold a Basic Food Hygiene certificate, or be willing to obtain one.
About One Retail

One Retail is a leading retail company that is committed to delivering exceptional customer experiences through our food and beverage offerings. We are passionate about providing high-quality food and excellent customer service, and we are looking for like-minded individuals to join our team.



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