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Pension Services Administrator
3 months ago
Job Reference Number: 307756
Salary: £24,000 - £33,000
Bonus Potential: Quarterly
Company Pension Scheme: Highly competitive contribution rates
Annual Leave: Generous offering of 25 days, plus bank holidays, with the option to purchase five additional days
Welcome Bonus: You may be eligible for a £1500 welcome bonus, depending on experience and qualifications, payable upon successful completion of probation.
Employment Type: Permanent, Full-time – 37.5 hours per week
Work Arrangement: Hybrid Working - with 3 days per week at the office.
About the Role:
As a Pension Services Administrator, you will be responsible for calculating and processing benefits for our members based on their entitlements under various pension plans. This position is centered around member interaction, where you will address queries and assist members in understanding their benefit entitlements.
In addition to your daily responsibilities, you will have the opportunity to participate in significant scheme events and contribute to identifying improvements in our processes to enhance service delivery. We encourage you to take ownership of your professional development, offering exposure to engaging work, the ability to manage your own workload, and the chance to pursue an industry-recognized pension qualification.
About You:
We seek dedicated and adaptable team players with a track record of providing a professional, member-focused service in defined benefit (DB) and defined contribution (DC) pension schemes. While a professional pensions qualification is preferred, we are willing to support your training if you do not currently possess one.
Strong English language and mathematical skills are essential, and you will excel in this role if you are an effective communicator with a keen eye for detail. If you resonate with this description and are eager to help us surpass our members' expectations, we encourage you to consider this opportunity.
Compensation and Progression:
Your starting salary and pay progression will be influenced by your experience, performance, and qualifications. You may also qualify for a £1500 welcome bonus upon successful completion of probation, along with performance-related bonuses of up to £1,200 (distributed quarterly).
Additional Benefits:
• RMG Share Schemes: Partnership and matching share offer
• Family-Friendly Support: Enhanced maternity pay, paternity leave, adoption leave, and shared parental leave
• Discounts and Offers: Access to over 800 offers for savings on groceries, outings, holidays, and household bills
• Generous Sick Pay: Supportive company sick pay policy
• Your Wellbeing: 24/7 access to services and tools for physical, mental, financial, and social support
• Lifestyle Benefits: Options to purchase a car, bike, home technology, or mobile phone, with potential tax savings
• Financial Support: Resources to manage debt and enhance financial literacy
• Peace of Mind: Healthcare CashPlan, Dental Cover, Life Insurance, and additional benefits
• Free and Discounted Products: Complimentary services and partner discounts
• Free Stamps: Provided during the holiday season
Your Career:
At Royal Mail, we value our employees and strive to create a workplace where everyone can take pride in their contributions. Our extensive operations require a robust support network, with various departments working together to optimize and innovate our services.
We are committed to sustainability and actively invest in technologies to reduce emissions and enhance air quality in our communities.
Next Steps:
The selection process will include a virtual interview with competency-based and role-specific questions. We prioritize transparency and aim to provide you with the interview questions in advance, allowing you to prepare effectively.
Royal Mail is proud of its diverse employee network groups and is dedicated to fostering an inclusive environment. We are committed to supporting any adjustments you may need during the application and hiring process.
