Customer Success Professional
3 weeks ago
We are seeking a highly skilled Customer Success Manager to join our team at Bluetownonline. As a key member of our organization, you will be responsible for managing the onboarding process for our clients, establishing relationships, and nurturing long-term business growth.
Key Responsibilities- Conduct online demonstrations of our platform to showcase its features and benefits.
- Establish and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Assist with the setup of key features within client accounts based on fact-finding missions.
- Follow up with clients regularly to ensure their satisfaction and provide updates on the Deal pipeline in HubSpot.
- Contribute ideas to clients to help improve their business processes and drive growth.
- Develop and maintain a strong business development strategy to drive revenue growth.
- Provide weekly forecasts and maintain an active, organized pipeline.
- Develop tailored proposals and convert them into deals.
We are a dynamic and supportive team that values collaboration and mutual respect. We are looking for a highly motivated and enthusiastic individual who is passionate about interacting with clients, employees, and new contacts.
Requirements- Customer Success Management experience from a business-to-business background.
- Experience conducting online meetings with clients.
- Excellent interpersonal and communication skills.
- Strong time management and organization skills.
- Sales and negotiation skills.
- Ability to work well in a team environment.
- Ability to work towards targets.
- A competitive salary of up to £33,000 - £36,000 per annum.
- OTE - £50,000 per annum.
- Quarterly team socials.
- FREE Gym membership.
- Monthly/Quarterly Incentives for holidays and day's out/activities.
- Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more).
- A flexible working schedule with early finishes on Fridays.
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Customer Success Professional
2 weeks ago
Shoreditch, United Kingdom Bluetownonline Full timeAbout BluetownonlineBluetownonline is a software development company established in 2014. We are looking for a skilled professional to join our team in Shoreditch, London.Job SummaryWe are seeking a Customer Success Professional to oversee the onboarding, implementation, and training process to ensure the smooth uptake and usage of our services. The ideal...
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Customer Success Professional
2 weeks ago
Shoreditch, United Kingdom Bluetownonline Full timeAbout BluetownonlineBluetownonline is a software development company established in 2014. We are looking for a skilled professional to join our team in Shoreditch, London.Job SummaryWe are seeking a Customer Success Professional to oversee the onboarding, implementation, and training process to ensure the smooth uptake and usage of our services. The ideal...
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Customer Success Professional
2 weeks ago
Shoreditch, United Kingdom Bluetownonline Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Bluetownonline. As a key member of our organization, you will be responsible for managing the onboarding process for our clients, establishing relationships, and nurturing long-term business growth.Key ResponsibilitiesConduct online demonstrations of our platform to...
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Customer Success Professional
2 weeks ago
Shoreditch, United Kingdom Bluetownonline Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Bluetownonline. As a key member of our organization, you will be responsible for managing the onboarding process for our clients, establishing relationships, and nurturing long-term business growth.Key ResponsibilitiesConduct online demonstrations of our platform to...
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