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Customer Field Service Engineer

2 months ago

Colchester, Essex, United Kingdom Orion Electrotech Sales Full time
About the Role

Orion Electrotech Sales is seeking a skilled and dedicated Building Management System (BMS) Service Engineer to join their dynamic team. As a key player in our innovative and cutting-edge projects, you will be responsible for the maintenance, troubleshooting, and optimization of BMS systems across a variety of client sites.

Key Responsibilities
  • Provide technical support and guidance to project electricians as needed
  • Develop commissioning sheets, reports, and methodologies to ensure efficient system operation
  • Build and maintain strong relationships with key clients to deliver exceptional customer service
  • Perform post-install maintenance of Building Management Systems (Trend, Cylon, Priva, Tridium, or Honeywell & Integration)
  • Maintain strict compliance to quality work and safety rules to ensure a safe working environment
  • Deliver an outstanding level of customer service to all clients, ensuring their needs are met and exceeded
What We Offer
  • Company Pension Scheme
  • 25 days holiday plus 8 days for Bank Holidays
  • Private Healthcare Scheme
  • Company car or car allowance
  • Perkbox Reward Scheme
  • Team building days out
  • Extensive training and progression opportunities
Requirements
  • Strong understanding of BMS technologies or a related industry
  • Proven experience as a BMS Engineer
  • Ability to read and interpret electrical drawings and schematics
  • Excellent communication and negotiation skills
  • Ability to travel as required to meet and manage a portfolio of sites