Field Service Technician

3 weeks ago


Colchester, Essex, United Kingdom Professional Technical Ltd Full time
Field Service Engineer Opportunity

We are seeking a skilled Field Service Engineer to join our team at Professional Technical Ltd. As a Field Service Engineer, you will be responsible for delivering exceptional service and support to our customers, ensuring their equipment is running at optimal levels.

Key Responsibilities:
  • Complete all service, repair, and inspection jobs to a high-quality standard
  • Build strong relationships with customers through professional behavior and a customer-focused mindset
  • Respond to routine enquiries from customers about our products and services
  • Troubleshoot and resolve technical problems, ensuring ongoing customer satisfaction
  • Develop skills and knowledge of our products and services
  • Comply with all legal and company standards, including the code of conduct and H&S practices
Requirements:
  • Experienced Field Service Engineer, Plant Fitter, or Construction Plant background
  • Qualified to Level 2, preferably apprentice-trained
  • Multi-skilled engineering experience with heavy plant equipment and hydraulic systems
  • Able to read and follow electrical wiring diagrams
  • Fault find and diagnostics of CANBUS Systems and electrical fault finding
  • Good IT literacy, numeracy, and analytical skills
What We Offer:
  • Circa £50,000 - £55,000 OTE in year 1
  • Overtime at time and a half after 45 hours
  • Door to door payment
  • Bonus scheme
  • 25 days' holiday plus bank holidays, with an annual opportunity to buy/sell holiday
  • Salary sacrifice company pension
  • Van with private use (subject to tax), fuel card, PPE, and uniform
  • Tailored training plan on Safety, customer products, electrical systems, and OEM engines and transmissions
  • High spec latest generation fully equipped mobile workshop
  • Employee-specific performance and personal development plan to facilitate progression
  • 4 x Life Assurance


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