Lead Worker

2 weeks ago

London, Greater London, United Kingdom Crisis Full time

About the Role

Crisis, a national charity dedicated to ending homelessness, is seeking a skilled professional to fill the position of Lead Worker. As a key member of our team, you will play a vital role in supporting individuals who are homeless or at risk of homelessness by providing assessment, coaching, advice, and advocacy. Your expertise will be instrumental in linking individuals into services that provide support, ensuring they have access to the resources they need to resolve their homelessness sustainably.

Key Responsibilities

  • Provide assessment, coaching, and advice to individuals who are homeless or at risk of homelessness.
  • Link individuals into services that provide support, including housing, benefits, and other relevant needs.
  • Lead a caseload and provide effective case management in line with the Crisis Case Management Framework.
  • Collaborate with services, colleagues, and partner organizations to empower and upskill service users to be proactive in their accommodation search.

Requirements

  • Passionate about and dedicated to ending homelessness.
  • Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers, and others.
  • Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation.
  • Proven track record of successfully using coaching, IAG, or psychologically informed approaches with people who have experienced homelessness.
  • Skills and experience in partnership working and networking.
  • Flexible and adaptable to change.
  • Strong team player, able to use own initiative and reflect on your own practice.
  • Previous experience in the voluntary or statutory sector with a focus on working alongside marginalized people or groups.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing development opportunities to build your skills, experience, and career.
  • The chance to work with a dedicated team of professionals who share your passion for ending homelessness.
  • A supportive and inclusive work environment that values diversity and promotes equality.

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