Customer Service Representative

2 weeks ago


Kingswinford, Dudley, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Kingswinford Esso Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

• Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience
• Work collaboratively with colleagues to achieve sales and service targets
• Maintain a high level of product knowledge and be able to make recommendations to customers
• Handle customer transactions efficiently and accurately
• Participate in visual merchandising and store displays to create an engaging shopping environment
• Work flexibly to meet the needs of the store, including working varied shifts and covering absences

What We Offer

• Competitive hourly rate
• Opportunities for career progression and development
• A fun and supportive work environment
• Discounts on Tesco products and services
• Access to exclusive colleague benefits and rewards

About Us

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and are looking for a rewarding career, we would love to hear from you.

Requirements

• Previous customer service experience is desirable but not essential
• Ability to work flexibly and adapt to changing situations
• Excellent communication and interpersonal skills
• Ability to work as part of a team and contribute to the success of the store
• Basic numeracy and literacy skills

What's Next

If you are interested in this opportunity, please submit your application. We look forward to hearing from you.

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