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Internal Communications and Employee Engagement Lead
2 months ago
Job Summary
The Michael Page Marketing team is seeking a highly skilled Internal Communications and Employee Engagement Lead to join our dynamic team in London. As a key member of our organization, you will be responsible for setting up and leading the strategic planning and execution of internal communications and employee engagement initiatives within our UK business.
About the Role
This is a unique opportunity to join a distinguished player within the FMCG & Consumer sector and lead on the company's internal communications and employee engagement. You will report to the Chief People and Culture Officer and will form part of a lean but dynamic team in London.
Key Responsibilities
- Design, lead, and drive internal communications and engagement activities to foster a sense of belonging, purpose, and collective ambition across the UK.
- Strategically shape internal communications and engagement to bring to life and ensure we deliver on our commercial goals.
- Develop and execute a comprehensive internal communications strategy, annual plan, and execution schedule aligned with our organisational purpose, ambition, and strategy.
- Identify and target key internal audiences and channels for communication, as well as develop engaging content and seek ways to continuously improve.
- Collaborate with our Brand & Creative teams to create and deliver compelling content for internal channels and office spaces.
- Establish metrics and draw insights to improve the impact of communication efforts.
- Ensure alignment with the global themes of communication, I&D, and Employee Experience.
Employee Engagement Responsibilities
- Lead on all UK employee engagement activities, including proactive engagement survey management and affiliate action planning.
- Manage internal engagement surveys, ensuring a clear understanding of timelines, content, and expectations.
- Work with multiple sources of data across the employee journey, translating into validated insights for action plans.
- Lead and facilitate the end-to-end action planning cycle, ensuring top pain points are addressed and progress is measured.
- Lead projects with engagement/communication focus to address local pain points and employee needs.
- Enable leaders to drive a culture of employee listening and upskill them in working with engagement data and action planning.
Requirements
- A track record in developing and delivering internal communication strategies for a global workforce, preferably at a corporate level in a large and matrixed global organisation.
- Experience in change communications is a must-have.
- Adaptable to last-minute changes in a fast-paced environment.
- Skilled at setting appropriate measurement frameworks and metrics and using data to make informed decisions.
- Extensive business partner experience, working with senior partners (up to the MD level) with an ability to influence and secure the confidence of others.
- Relationship building across all levels of the organisation and working collaboratively with many individuals and teams to gain their trust and support.
- Strong business and commercial awareness and cultural understanding and how to build an internal comms strategy to complement these.
- Critical thinking with excellent problem-solving skills to deal with complexity and ambiguity as well as having a meticulous attention to detail.
- Excellent written communication skills and able to translate complicated information into clear, concise language.
- Innovative thinking and generating compelling ideas that will engage our people.
- An excellent understanding of internal communication channels, including digital channels and the tools and techniques to engage non-office-based/frontline employees.
What We Offer
Attractive and competitive salary and benefits package.
