Current jobs related to Passenger Service Representative - Edinburgh, Edinburgh - OCS Group
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full timeCustomer Service Opportunity at Edinburgh AirportWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative at Edinburgh Airport.Key Responsibilities:Provide exceptional customer service to all passengersAnswer phone calls in a friendly and courteous mannerEnsure the Host Desk is manned at all times and arrange...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full timeCustomer Service Opportunity at Edinburgh AirportWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative at Edinburgh Airport.Key Responsibilities:Provide exceptional customer service to all passengersAnswer phone calls in a friendly and courteous mannerEnsure the Host Desk is manned at all times and arrange...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full timeCustomer Service Opportunity at Edinburgh AirportWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative at Edinburgh Airport.Key Responsibilities:Provide exceptional customer service to all passengersAnswer phone calls in a friendly and courteous mannerEnsure the Host Desk is manned at all times and arrange...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full timeCustomer Service Opportunity at Edinburgh AirportWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative at Edinburgh Airport.Key Responsibilities:Provide exceptional customer service to all passengersAnswer phone calls in a friendly and courteous mannerEnsure the Host Desk is manned at all times and arrange...
-
Station Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Virtual Hub Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will play a critical role in providing exceptional customer service to our passengers, ensuring their journey is smooth and hassle-free.Key Responsibilities:Provide excellent...
-
Station Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Virtual Hub Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will play a critical role in providing exceptional customer service to our passengers, ensuring their journey is smooth and hassle-free.Key Responsibilities:Provide excellent...
-
Edinburgh, Edinburgh, United Kingdom Swissport Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent at Edinburgh Airport. As a key member of our team, you will play a crucial role in delivering exceptional service to our passengers and clients.Key ResponsibilitiesProvide friendly and professional assistance to passengers throughout their...
-
Edinburgh, Edinburgh, United Kingdom Swissport Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent at Edinburgh Airport. As a key member of our team, you will play a crucial role in delivering exceptional service to our passengers and clients.Key ResponsibilitiesProvide friendly and professional assistance to passengers throughout their...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Network Rail. As a key member of our station team, you will provide a first-class customer experience, ensuring a safe and welcoming environment for passengers, retailers, and Train Operating Companies.Key Responsibilities1....
-
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring a safe and efficient travel experience.Key Responsibilities:Provide customer information and...
-
Station Gateline Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeJob Title: Station Gateline Customer Service AssistantWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring a safe and efficient travel experience.Key...
-
Station Gateline Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeJob Title: Station Gateline Customer Service AssistantWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring a safe and efficient travel experience.Key...
-
Station Gateline Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeJob Title: Station Gateline Customer Service AssistantWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will play a vital role in providing exceptional customer service to our passengers.Key Responsibilities:Provide customer information and...
-
Station Gateline Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeJob Title: Station Gateline Customer Service AssistantWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. As a key member of our team, you will play a vital role in providing exceptional customer service to our passengers.Key Responsibilities:Provide customer information and...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Network Rail Full timeAs a Customer Service Assistant with Network Rail, you will play a vital role in delivering a first-class and safe station environment for Train Operating Companies, passengers, and retailers.About the RoleKey Responsibilities:1. Provide exceptional customer service to all station users, including visitors, contractors, retailers, and customers.2. Conduct...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Network Rail Full timeAs a Customer Service Assistant with Network Rail, you will play a vital role in delivering a first-class and safe station environment for Train Operating Companies, passengers, and retailers.About the RoleKey Responsibilities:1. Provide exceptional customer service to all station users, including visitors, contractors, retailers, and customers.2. Conduct...
-
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. This exciting opportunity will see you working in a fast-paced environment, providing exceptional customer service and support to our passengers.Key Responsibilities:Provide customer information and assistance,...
-
Service Representative
1 day ago
Edinburgh, Edinburgh, United Kingdom Rentokil Initial Full timeJob SummaryInitial Washroom Hygiene is seeking a highly skilled Service Representative to join our team. As a Service Representative, you will be responsible for providing exceptional customer service and ensuring the highest level of hygiene standards in our customers' washrooms. This role will involve visiting customers' premises across the Edinburgh area,...
-
Customer Service Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom XC Trains Limited Full timeCustomer Service ExcellenceXC Trains Limited is seeking a highly skilled Customer Service Manager to join our team in Edinburgh. As a key member of our retail team, you will be responsible for delivering exceptional customer service to our passengers.Key Responsibilities:Provide outstanding customer service to passengers on our trainsSell refreshments to...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Station Gateline Customer Service Assistant. This exciting opportunity will see you working in a fast-paced environment, providing exceptional customer service and ensuring the smooth operation of our gatelines.Key Responsibilities:Provide customer information and...
Passenger Service Representative
2 months ago
About OCS Group
OCS Group is a leading provider of support services, dedicated to delivering exceptional customer experiences across various industries. We pride ourselves on our commitment to quality, innovation, and employee development.
Passenger Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Passenger Service Representative. In this role, you will be the first point of contact for passengers, ensuring their smooth and enjoyable travel experience.
Key Responsibilities:- Provide exceptional customer service to all passengers, addressing their inquiries and requests promptly and efficiently.
- Manage incoming calls with professionalism and courtesy, providing clear and concise information.
- Maintain a well-organized and efficient work environment, ensuring the smooth operation of the passenger service desk.
- Collaborate effectively with colleagues to ensure seamless passenger flow and support.
- Adhere to all company policies and procedures, maintaining a high level of professionalism at all times.
- Proven experience in customer service or a similar role is essential.
- Excellent communication and interpersonal skills are required.
- Strong organizational and time management abilities.
- Proficiency in using computer systems and software applications.
OCS Group offers a comprehensive benefits package, including:
- Competitive salary and performance-based rewards.
- Pension scheme for long-term financial security.
- Access to high street discounts and employee perks.
- Opportunities for training and development to enhance your skills and career growth.
- Employee assistance program for well-being support.
