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Cosmetics Store Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Cosmetics Store Manager to lead our team of Retail Artists at MAC. As a key member of our store team, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational excellence.
Key Responsibilities
- Lead, coach, and develop a high-performing team of Retail Artists to achieve sales and customer service targets
- Develop and execute a business plan to drive sales growth, customer engagement, and operational efficiency
- Manage inventory, facilities, and cash reconciliation to ensure a seamless customer experience
- Collaborate with the store team to create and execute in-store events and promotions
- Provide exceptional customer service and ensure a positive customer experience
- Manage and maintain a high level of product knowledge and stay up-to-date on the latest beauty trends
- Work closely with the store manager to achieve business objectives and drive sales growth
- Contribute to the development of a positive and inclusive store culture
Requirements
- Proven retail management experience, preferably in the beauty or fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About Us
MAC is a proud community of professional makeup artists, committed to celebrating diversity and individuality. We believe in social responsibility and are dedicated to making a positive impact on our communities.
We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.