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Cosmetics Store Manager

2 months ago

StainesuponThames, Surrey, United Kingdom MAC Full time
Lead the MAC Cosmetics Team

About the Role

We are seeking a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. As a key member of our team, you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high-performing team.

Key Responsibilities

  • Lead and develop a high-performing team of Retail Artists to achieve sales, customer service and operational targets
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and leadership
  • Coach and inspire team members to exceed their KPIs and develop their skills and knowledge
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Develop and execute in-store events to drive sales and customer engagement

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us

MAC is the world's leading professional makeup authority, celebrating diversity and individuality. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence in approximately 150 countries and territories, we strive to be the most inclusive and diverse beauty company in the world.