Senior Account Manager
7 days ago
Job Summary
This is a fantastic opportunity to join a leading organisation at an exciting time with genuine opportunities for career development and progression and the ability to work from home 3 days per week on a permanent basis.
About the Role
- Support customers and develop these relationships to ensure they realise as much value as possible from their solution
- Making contact with customers in a structured manner, resolving issues and supporting them as required
- Build and maintain existing customer relationships in order to successfully retain accounts
- 'Spot' upsell opportunities
- Consultatively build relationships with customers
- Uncover client's business challenges and identify relevant business opportunities
- Achieve targets for renewals and upsell
Requirements
- A minimum of 2 years' experience in an account management or customer success role
Key Skills
- Experience of using a consultative, solution-based sales methodology
- Ability to develop trust and relationships with prospects, customers and colleagues
- Excellent telephone and online presentation skills
- Strong desire to be part of a team that delivers our customers breakthrough results
- Ambitious to develop their career further within the organisation
About Us
Gem Partnership Ltd is a leading recruitment agency with a strong reputation for delivering exceptional results for our clients and candidates.
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