Business Process Improvement Specialist
1 week ago
We are seeking a highly skilled Digital Business Solutions Analyst to join our team at Randstad Enterprise. As a key member of our Digital Systems and Solutions Team, you will play a critical role in driving the digitisation and data initiatives across the organisation.
Key Responsibilities:
- Process Analysis and Improvement: Analyse and understand business processes, identifying areas for improvement and developing solutions to optimise efficiency and effectiveness.
- Requirements Gathering and Documentation: Gather and document user and business requirements, translating them into actionable insights and user stories.
- Collaboration and Communication: Work closely with cross-functional teams, stakeholders, and business leaders to ensure effective communication and collaboration throughout the project lifecycle.
- Business Requirements Development: Develop and maintain detailed documentation of digital business requirements, including user stories, use cases, process flows, functional specifications, and manuals.
- Problem-Solving and Innovation: Identify areas for improvement, explore feasible options, and help businesses analyse the potential impacts, benefits, and business values.
Requirements:
- Education: Bachelor's degree in Information Technology, Engineering, or a related field.
- Experience: 7+ years of experience as a business analyst or similar role, with a strong background in digital/IT initiatives.
- Skills: Strong analytical and business skills, with the ability to interpret complex data and translate it into actionable insights. Proficient in various digital technologies, tools, and platforms, including web analytics, content management systems, and customer relationship management systems.
- Personal Qualities: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Strong problem-solving skills, with a focus on innovation and continuous process improvement.
What We Offer:
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools that are personalised to meet the needs of your reality—to help support you physically, financially, and emotionally through the big milestones and in your everyday life.
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