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Business Change and Transformation Specialist
2 months ago
Pontoon Solutions is seeking a highly skilled Business Change and Transformation Specialist to join our team. As a key member of our organization, you will be responsible for driving business transformation initiatives and fostering a culture of continuous improvement.
Key Responsibilities- Develop and implement comprehensive change management plans to drive business transformation and improve employee engagement.
- Identify and mitigate potential resistance and risks associated with change initiatives.
- Facilitate continuous improvement activities and encourage employee participation and feedback.
- Utilize methodologies such as Agile, Lean, or Six Sigma to drive improvements and enhance the employee and customer experience.
- Foster a culture of collaboration and open communication across the organization.
- Act as a liaison between different departments to promote cross-functional collaboration and unity.
- Develop and deliver clear and compelling communication materials related to change initiatives.
- Provide ongoing support and coaching to managers and employees on change methodologies and practices.
- Create and maintain documentation related to change management processes to ensure accessibility and transparency.
- Define and track key performance indicators (KPIs) to measure the success of change initiatives.
- Proven experience in change management and continuous improvement roles.
- Ability to inspire and motivate teams through a journey of change and adoption.
- Skilled in bringing people together to work towards common goals, promoting inclusivity and unity.
- Ability to build relationships and work collaboratively with diverse teams and stakeholders.
- Flexible and open to change, with a commitment to continuous learning and growth.
- Clear, empathetic, and effective communicator, both verbally and in writing.
- Strong analytical skills with the ability to identify issues and develop practical, people-centric solutions.
- Experience with process improvement methodologies such as Agile, Lean, or Six Sigma.
