Loyalty CRM Specialist

1 day ago


London, Greater London, United Kingdom Harnham - Data & Analytics Recruitment Full time
About the Role

We are seeking a highly organised and data-driven Loyalty CRM Executive to join our client's team on a 3-month contract. The successful candidate will play a critical role in managing and optimising the company's customer loyalty program, driving engagement and retention strategies through data-led CRM campaigns.

Key Responsibilities
  • Develop and execute CRM campaigns to increase customer loyalty and lifetime value.
  • Manage customer segmentation and database optimisation for targeted email and SMS marketing.
  • Analyse customer data and campaign performance to inform and refine strategies.
  • Collaborate with the marketing, data, and digital teams to ensure alignment and consistency across loyalty initiatives.
  • Support the creation of loyalty program content and communications that reflect the brand's tone of voice.
  • Track and report on CRM metrics to measure campaign success.
About the Company

Our client is a leading retailer looking for a highly skilled and experienced Loyalty CRM Executive to join their team. The successful candidate will have the opportunity to work with a talented team of professionals and contribute to the development of innovative loyalty strategies.



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