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Customer Service Representative

2 months ago

Luton, Luton, United Kingdom TUI Full time
About the Role

The Customer Claims Administrator will be responsible for providing administrative support to the Customer Claims department. This will include opening and scanning incoming post, scanning and logging new injury/illness claims, loading invoices, and monitoring various inboxes.

About You
  • Proven experience working in an office environment
  • Excellent communication skills and ability to engage with customers
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office, including Word, Excel, and Outlook
  • Ability to remain calm under pressure
About Our Offer
  • Fantastic holiday benefits, including discounts and special offers
  • Health and wellbeing support in five key areas: Financial, Health, Social, Community, and Career
  • Discretionary bonus scheme
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

We are committed to creating a diverse and inclusive workplace where everyone can thrive. If you are passionate about delivering exceptional customer service and have a strong work ethic, we would love to hear from you.