H&M Home In-Store Commercial Manager
2 days ago
About H&M Group
H&M Group is a leading global fashion company with a strong commitment to sustainability and social responsibility.
Job Description
As an In-Store Commercial Manager at H&M Home, you will play a key role in creating an exceptional shopping experience for our customers. Your primary responsibility will be to plan and execute daily store operations, working closely with the Store Manager and team to achieve sales targets and exceed customer expectations.
Key Responsibilities:
Customer Focus: Provide exceptional customer service, ensuring a personalized and engaging experience for every customer.
Sales Growth: Work collaboratively with the team to drive sales growth, optimize store layouts, and implement effective visual merchandising strategies.
Team Leadership: Lead by example, demonstrating H&M Group's values and brand DNA, and providing coaching and guidance to team members to ensure they meet their full potential.
Store Operations: Oversee daily store operations, including inventory management, stock replenishment, and visual presentation, to ensure a seamless customer experience.
Performance Metrics: Monitor and analyze sales performance, customer feedback, and operational metrics to identify areas for improvement and implement data-driven solutions.
Requirements:
Passion for Customer Service: A genuine passion for delivering exceptional customer experiences and a commitment to understanding customer needs.
Results-Driven: A proven track record of driving sales growth, achieving targets, and exceeding customer expectations.
Leadership Skills: Strong leadership skills, with the ability to motivate and develop team members, and foster a positive store culture.
Business Acumen: A solid understanding of retail operations, including inventory management, visual merchandising, and sales strategies.
Adaptability: Ability to adapt to changing business needs, priorities, and deadlines, while maintaining a high level of customer satisfaction.
About You:
We are looking for a talented and motivated individual who shares our passion for delivering exceptional customer experiences and driving sales growth. If you have a strong background in retail operations, excellent leadership skills, and a passion for customer service, we encourage you to apply for this exciting opportunity.
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