Customer Service Representative

1 day ago


Chester, Cheshire, United Kingdom Page Personnel Sales Full time
About Our Client

Our client is a leading pub company that owns a substantial estate of tenanted and leased pubs across the UK.

We are focused on helping our licensees succeed, providing essential support and resources to effectively run their businesses.

Key Responsibilities
  • Promote and sell key brands to ensure licensees have the best product range for their customers.
  • Encourage licensee engagement with our online ordering platform and provide support to use it efficiently.
  • Handle incoming calls and digital communications from licensees, internal colleagues, distribution companies, and suppliers.
  • Provide friendly, professional, and supportive front-line service to licensees.
  • Manage tasks related to the drinks supply chain, such as order/line failures, picking failures, stock management, and reporting faulty stock.
The Ideal Candidate

A successful Customer Support and Sales Advisor should have:

  • Proven experience in customer support, with a demonstrated ability to manage customer relationships, preferably in a sales or support role.
  • A customer service focus, with a willingness to go the extra mile to support licensees, colleagues, and the team.
  • Technical skills, including experience with Excel and an aptitude for learning new systems and processes.

We offer a competitive salary, opportunities for professional development and advancement, and a chance to work in the exciting leisure, travel & tourism industry.



  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service AdviserCompany: Customer LabsJob Type: Full-timeIndustry: Hospitality and SalesLocation: Remote (with occasional travel)About the Role:We are seeking a highly skilled and experienced Customer Service Adviser to join our team at Customer Labs. As a Customer Service Adviser, you will be responsible for providing...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service AdviserCompany: Customer LabsJob Type: Full-timeIndustry: Hospitality and SalesLocation: Remote (with occasional travel)About the Role:We are seeking a highly skilled and experienced Customer Service Adviser to join our team at Customer Labs. As a Customer Service Adviser, you will be responsible for providing...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor Role **About the Role** We are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire. As a key member of our hospitality industry team, you will be responsible for providing exceptional customer service and sales support to licensees via telephone and digital...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor Role **About the Role** We are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire. As a key member of our hospitality industry team, you will be responsible for providing exceptional customer service and sales support to licensees via telephone and digital...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Competitive Commercial OpportunityWe are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire.As a key member of our hospitality industry team, you will be responsible for building strong relationships with licensees via telephone and digital media, handling queries, taking and processing orders,...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Competitive Commercial OpportunityWe are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire.As a key member of our hospitality industry team, you will be responsible for building strong relationships with licensees via telephone and digital media, handling queries, taking and processing orders,...


  • Chester, Cheshire, United Kingdom Adecco Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Process...


  • Chester, Cheshire, United Kingdom Adecco Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Process...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...


  • Chester, Cheshire, United Kingdom Adecco Full time £24,000

    Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...