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Senior Quality Assurance Manager

2 months ago

Burnley, Lancashire, United Kingdom boohoo group Full time
About the Role

We are seeking a highly skilled Senior Intake Auditor to join our team at Boohoo Group. As a Senior Intake Auditor, you will play a crucial role in ensuring that our products meet defined quality standards set by Product Technology/ Product Safety & Compliance.

Key Responsibilities
  • Lead and guide intake auditors in providing training, direction, and support to ensure consistent and accurate evaluations.
  • Conduct post-shipment inspections and targeted audits generated by returns analysis and customer complaints to ensure products meet established quality standards.
  • Identify and document defects, inconsistencies, or deviations from quality standards with clear and concise descriptions.
  • Record inspection results accurately and promptly in designated systems or forms, generating detailed reports for communication.
  • Ensure products adhere to industry regulations, standards, and safety guidelines, staying updated on relevant requirements.
  • Analyse quality data and trends to drive informed decision-making, generate detailed reports, and suggest corrective actions to management.
  • Liaise with cross-functional teams, including production, design, and sourcing, to address quality concerns and provide feedback.
  • Assist in identifying root causes of quality issues and work with relevant teams to implement corrective actions.
What We Offer
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including up to 40% discount on our brands.
  • A comprehensive training program to enhance your skills and knowledge.
  • A collaborative and supportive team environment.
  • Opportunities to work on high-profile projects and contribute to the company's success.
About Us

Boohoo Group is a leading online fashion retailer with a global presence. We are passionate about delivering high-quality products and exceptional customer service. Our mission is to create a workplace where everyone is respected, valued, and empowered to succeed.