Senior Quality Assurance Specialist

2 weeks ago

Burnley, Lancashire, United Kingdom boohoo group Full time

Role Overview

The Senior Quality Control Inspector plays a pivotal role in ensuring that Boohoo Group products meet defined quality standards set by Product Technology/ Product Safety & Compliance to guarantee that products held out for sale are safe, fit for purpose, and legally compliant in the markets in which we retail.

This role involves overseeing the inspection processes at inbound delivery, conducting inspections and audits, and supporting the DC Product Manager on a day-to-day basis, deputising as required.

About the Team

Responsible Sourcing and Product Operations is reimagining how the Group works globally. We cover Sustainability, Sourcing, Ethical Trade, Product Quality, and Operational Efficiency. We turn challenges into opportunities so we can be as commercially and operationally effective as possible while still being ethical and sustainable.

Key Responsibilities

  • Lead and guide intake auditors, providing training, direction, and support to ensure consistent and accurate evaluations.
  • Conduct post-shipment inspections and targeted audits generated by returns analysis and customer complaints to ensure products meet established quality standards.
  • Identify and document defects, inconsistencies, or deviations from quality standards with clear and concise descriptions.
  • Record inspection results accurately and promptly in designated systems or forms, generating detailed reports for communication.
  • Ensure products adhere to industry regulations, standards, and safety guidelines, staying updated on relevant requirements.
  • Analyse quality data and trends to drive informed decision-making, generate detailed reports, and suggest corrective actions to management.
  • Liaise with cross-functional teams, including production, design, and sourcing, to address quality concerns and provide feedback.
  • Assist in identifying root causes of quality issues and work with relevant teams to implement corrective actions.

Requirements

  • Proven experience in quality control within the fashion industry, with a track record of managing and leading quality control teams.
  • Strong understanding of garment construction, textiles, and manufacturing processes.
  • Demonstrated leadership and team management skills.
  • Proficiency in quality control tools, techniques, and methodologies.
  • Excellent attention to detail and analytical skills.
  • Effective communication and interpersonal skills.
  • Problem-solving mindset with the ability to drive process improvements.
  • Knowledge of industry regulations and standards related to product quality and safety.

What We Offer

  • Opportunities to grow your career in a dynamic and fast-paced environment.
  • A comprehensive benefits package, including an on-site gym and up to 40% discount off our brands.
  • A buzzing atmosphere and the boohoo family culture wherever you work.

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