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Digital Solutions Engineer

2 months ago

Saint Neots, Cambridgeshire, United Kingdom MASS Full time
About the Role

We are seeking a highly skilled and experienced Technical Pre-Sales Consultant to join our Digital Services Group at MASS. As a key member of our team, you will play a crucial role in supporting our customers and stakeholders in the early stages of their digital transformation journeys.

Key Responsibilities
  • Act as the primary point of contact for customers and stakeholders, providing technical expertise and guidance on our digital solutions.
  • Work closely with our Sales, Product, and Delivery teams to ensure seamless communication and collaboration.
  • Develop and maintain in-depth knowledge of our digital solutions, including cloud-based services, DevOps, and IT infrastructure.
  • Conduct technical demonstrations and presentations to showcase our solutions to customers and stakeholders.
  • Collaborate with our technical delivery teams to ensure successful project delivery and customer satisfaction.
Requirements
  • Proven experience in a customer-facing role, with a strong track record of translating complex technical requirements into actionable solutions.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Strong understanding of IT service management (ITSM) tooling, ISO quality frameworks, and common IT solutions such as cloud SaaS, IaaS, PaaS, DevOps, and IT infrastructure.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.
  • Eligibility to obtain and maintain a UK Government Developed Vetting security clearance.
About MASS

MASS is a global technology company, trusted by highly secure organizations to provide advanced digital services that manage data and keep information safe. We work in partnership with customers, using skilled technical experts to provide tailored, agile, and resilient solutions that secure advantage.

We are an equal opportunities employer, committed to creating a friendly and inclusive workplace where everyone is valued and has the chance to make an impact. If you are a motivated and experienced professional looking to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity.